Refund Policy
Last Updated: January 2026
No Refund on Used Credits
All WhatsApp message credits are non-refundable once they have been used or activated. Users are responsible for ensuring proper usage before initiating campaigns.
Technical Issues
If a verified system error occurs on our platform, we may offer credit replacement or extend the validity of unused credits. Cash refunds are not provided under any circumstances.
WhatsApp Policy Changes
Refunds are not applicable for service interruptions, restrictions, or account actions caused by WhatsApp or any third-party platform policies beyond our control.
Refund Requests
To request a review, email support@marketingsanchar.in with full details. All requests are reviewed within 7 working days.
All decisions made by Marketing Sanchar are final.